Home Shipping & Refund Policy

Shipping & Refund Policy

This policy describes our shipping timelines and how refunds are processed for orders placed with Evergleam Cleantech Private Limited.

Shipping timeline: 6–8 days Refund: same payment account (or user-provided account)

Shipping & Refund Policy

A clear, minimal policy matching your website theme.

1) Shipping policy

We aim to dispatch and deliver orders in a timely manner. Shipping availability and timelines can vary based on product availability, delivery location, and operational conditions.

Delivery window: We typically ship products within 6 to 8 days from order confirmation.

2) Delivery timeline

  • Standard timeline: 6–8 days (from order confirmation).
  • Delays: Timelines may change due to courier delays, holidays, remote locations, weather, or other circumstances beyond our control.

If there is an unexpected delay, we may contact you using the details provided at checkout or during the order process.

3) Refund policy

If a refund is approved, we process it as per the payment method and required verification. Refunds are initiated after internal confirmation of the request (for example: cancellation/return eligibility, order status, and verification).

4) Refund method

Refunds are issued using one of the following methods:

  • Same account/payment source: Refunds will be processed to the same account/payment source used by the user to transfer money, where possible.
  • User-provided account: If required, the user may be asked to provide an account for processing the refund.

Important: Please ensure your payment and bank details are correct. We may request basic verification details to process the refund safely.

5) Contact

For shipping or refund questions, contact us:

Company Evergleam Cleantech Private Limited
Email Evergleamcleantech@gmail.com
Address Ward no. 10, Kadampara, Near Shitla Mandir, Pratappur (Surguja), Chhattisgarh, India (Pin: 497223)